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Troubleshooting
Trouble shooting/Others (Advanced operations)
The shutter does not release.
You are using a memory card with a write-protect switch, and the switch is
set to the LOCK position. Set the switch to the recording position.
Check the free capacity of the memory card.
You cannot record images while charging the built-in flash (pages 47, 135).
In autofocus mode, the shutter cannot be released when the subject is out of
focus.
The lens is not attached properly. Attach the lens properly (page 30).
When the camera is attached to another device, such as an astronomical
telescope, set [Release w/o Lens] to [Enable] (page 175).
The subject may require special focusing (page 118). Use the focus-lock or
manual focus function (pages 119, 123).
Recording takes a long time.
The noise reduction function is turned on (page 174). This is not a
malfunction.
You are shooting in RAW mode (page 172). Since the RAW data file is
large, the RAW mode shooting may take time.
The Auto HDR is processing an image (page 141).
The same image is shot several times.
The drive mode is set to [Cont. Shooting] or [Bracket: Cont.]. Set it to
[Single Shooting] (pages 51, 154).
The exposure mode is set to Continuous Advance Priority AE (pages 46,
101).
The exposure mode is set to AUTO+ and [Auto+ Image Extract.] is set to
[Off] (page 96).
The image is out of focus.
The subject is too close. Check the minimum focal distance of the lens.
You are shooting in manual focus mode. Set the focus mode dial to
positions other than MF (page 116).
When the focus mode switch is equipped with the lens, set it to AF.
Ambient light is insufficient.
Eye-Start AF does not work.
Set [Eye-Start AF] to [On] (page 86).
Press the shutter button halfway down.