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Troubleshooting
Trouble shooting/Others (Advanced operations)
When the battery level is low, install the charged battery pack (page 25), or
use the AC Adaptor (sold separately).
Use the USB cable (supplied) (page 191).
Disconnect the USB cable, and connect it again firmly.
Disconnect all equipment other than the camera, the keyboard and the
mouse from the USB jacks of your computer.
Connect the camera directly to your computer without passing through a
USB hub or other devices (page 191).
You cannot copy images.
Make the USB connection by properly connecting the camera with your
computer (page 191).
Follow the designated copy procedure for your OS (page 192).
When you shoot images with a memory card formatted by a computer, you
may not be able to copy the images to a computer. Shoot using a memory
card formatted by your camera (page 181).
The image cannot be played back on a computer.
If you are using “PMB,” refer to the “PMB Help.”
Consult the computer or software manufacturer.
After making a USB connection, “PMB” does not start automatically.
Make the USB connection after the computer is turned on (page 191).
Cannot insert a memory card.
Insertion direction of the memory card is wrong. Insert it in the correct
direction (page 27).
Cannot record on a memory card.
The memory card is full. Delete unnecessary images (pages 40, 165).
An unusable memory card is inserted (pages 29, 222).
You have formatted a memory card by mistake.
All the data on the memory card are deleted by formatting. You cannot
restore it.
Memory card